Tuesday 21 January 2014

The Many Benefits Of Small Business Voip Phone Systems

By Judy Sullivan


Small companies often have to fight much harder than bog corporations for survival. When they experience difficult trading conditions they do not always have easy access to bridging finance and their cash reserves are normally not sufficient to carry them through rough patches. In many cases the only way to survive is to cut costs. One easy way to do so is to consider a move to internet based communication. Small business VoIP phone systems have proved to save cost while enhancing the productivity of employees.

The growing wave of companies that move towards internet based communication is based on many sound reasons. Effective telecommunications is vital for success and no company can afford to alienate clients simply because the communication system is poor. Internet based communication provide companies with sophisticated communication technology that is simply light years ahead of a traditional PBX. The best of all is the fact that it is much cheaper than traditional systems.

One of the biggest advantages of this technology is that they can be scaled to suit the exact needs of the company. Regardless of how many different departments or branches a company has, only one central communication system is necessary. New branches or users can be joined to the system without having to request new lines. Likewise, users or branches can be removed when no longer needed.

The flexibility of internet communication also amazes users. Users enjoy the fact that they can gain access to the central system from almost any device such as laptops, smart phones and tablets, even if they are on the road, at home or at the premises of a client. This allows them to provide a higher level of service and there is simply no need to miss an important call.

Of course, the biggest advantage enjoyed by users of internet communication is that they are able to achieve substantial savings. Many companies have reported savings of up to fifty per cent. Savings are also achieved because there is no requirement for a telephone operator at every site or department and because there are no multiple installations of the system.

Traditional systems need constant maintenance. This maintenance takes place at every branch or department and it is an expensive process. Internet based communication is not hosted by the client. Instead, it resides on the servers of the service provider who is responsible for maintenance and upgrades. Maintenance is therefore minimal and as an added bonus users always have access to the latest innovative technologies.

Users that have moved from traditional systems to the internet are often surprised to learn that they not only continue to enjoy the features that they became used to, but that they also have access to a number of new, advanced features that can make their jobs easier. They have call forwarding to any user on the system, regardless of the location of that user, the have voice to email and fax to email, to name just a few popular features.

Small business VoIP phone systems are set to become the industry standard when it comes to communication. These systems save money and they can help companies to become more competitive. Considering a move to an internet system is most certainly worth the effort.




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